Our services.

  • Dream It.

    It all begins with an idea. Whether you want to purchase your first home, start a new business, or get on top of your existing debts, we’re here to help. Our Free Debt Health Check will assess your position and allow us to guide you towards appropriate financing options. From personal loans to secured loans and consolidated loans, we provide tailored solutions to meet your needs. Let us help you achieve your financial goals with competitive rates and flexible loan terms.

  • Build it.

    It’s time for the next step! Building out your investment portfolio is easy with Domo Brokerage. We offer a range of financing options, including asset finance, business lending, home loans, and investment property lending. Whether you’re looking to secure a loan for your first home or need SMSF support for property investments, our team is here to guide you through the process and help you achieve your financial goals.

  • Grow it.

    The journey doesn’t stop when the job is done. After your initial consultation, we become your dedicated team, committed to continually monitoring and improving your financing. Whether it’s managing your home loans, reviewing your investment property lending, or assessing your existing debts, our goal is to help you optimise your loan terms and monthly repayments. With Domo Brokerage by your side, you can focus on growing your portfolio and achieving your financial dreams.

Reviews

Jordan - Gulliver

“Dan has been great to work with, very responsive and supportive throughout our whole process.”

Yannick - Burdell

“Having used 2 other brokers in the past for home loans, Daniel was by far the best I have worked with. Proactive, informative, knowledgeable and energetic to say the least. At least a 10/10 from initial enquiry all the way to settlement completion and also post settlement support. Excellent service and made buying a house a lot more enjoyable..”

Compliments and concerns.

We always work hard to build strong and lasting relationships with our valued customers. By listening to your feedback, not only can we address any immediate concerns you may have, we will also continually improve our products and services.

We know there are times when you may wish to compliment us on something we have done well and other times when you may wish to tell us we have not met your expectations. All compliments and complaints should be directed to: Daniel Perkins, Privacy Officer, P: 0401447299, E: daniel.perkins@domobrokerage.com in writing.

Compliments

Our representatives are always delighted to know that they have succeeded in making your experience a pleasant and successful one. If one of our representatives has provided you with exceptional service in any way, please let us know using the details below, so that we can further encourage them via this feedback process.

Concerns

If, for any reason, you do not feel that you have received the highest standard of care from us, we likewise encourage you to share this with us. We have developed a process that we believe makes it easy for you to tell us of your concerns and for them to be addressed quickly and fairly.

If you choose to contact us by mail or email, please make sure you provide as much detail as possible about your complaint.

Need an update on your complaint

If you have lodged a complaint with us, you can contact us at any time to ask for an update on its status. Contact us through any of the methods listed above and please be sure to refer to your earlier communication so that we can respond effectively.

Resolution

We will write to you to acknowledge your complaint within 24 hours to ensure we treat you fairly and will work to resolve your complaint as soon as possible. In the rare event, we are still investigating your complaint after 30 days we will write to you to explain why and to let you know when we expect to have completed our investigation. In the event, you are not satisfied with our response, you can lodge your complaint with AFCA.

When we have completed our investigation, we will write to let you know the outcome and the reasons for our decision.

Taking it further

We hope that you will be satisfied with how we deal with your complaint. However, if your concerns remain unresolved, or you have not heard from us within 30 days, then you can have your complaint heard by an independent party, the Australian Financial Complaints Authority:

Online: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678 (free call)
Mail: Australian Financial Complaints Authority
GPO Box 3, Melbourne VIC 3001

Time limits may apply to complain to AFCA and so you should act promptly or otherwise consult the AFCA website to find out if or when the time limit relevant to your circumstances expires.